First Name
Last Name
Email
Phone
Postal Address
How would you prefer us to reply? By emailBy phoneBy post
Any accessibility or communication needs
Are you complaining about your own personal data? Yes, this is about my own dataNo, I am complaining on behalf or someone else
Your relationship to Ideagen Customer or customer's user Employee or former employee Job applicant Supplier or partner Member of the public Prefer not to say / other
Which Ideagen product or service is this about?
What is your complaint about? Getting access to my dataHow long my data is keptCookies or online trackingThe reason given for using my dataMarketing I did not wantHow my data is used or sharedA data breach or security incidentSomething else
Please describe what happened
When did this happen?
Any reference number you already have
What outcome are you hoping for?
The information I have given in this form is accurate to the best of my knowledge.
Comments
How we will use the information in this form Ideagen is the controller for the personal data you provide here. We use it to record, investigate and respond to your complaint, and to keep a record of how we handled it. We rely on our legal obligation to handle data protection complaints under section 164A of the Data Protection Act 2018, and on our legitimate interest in resolving concerns about how personal data is handled. We may need to confirm your identity, or your authority to act for someone else, before we investigate. We keep complaint records for as long as needed to handle the complaint and meet our legal and regulatory obligations, then delete them securely. We will not use this information for marketing. For more detail, see the Ideagen privacy notice, or contact our Data Protection Officer at dataprotection@ideagen.com.